Inspiration comes in different guises and for us, Co-Founders of Home Help Me Care this has come from our own grannies. For Diane, it was her hula hooping granny who still loved to dance away aged 80 and for Rickie it was her much loved and outspoken granny.

We think each and every older person deserves to live with dignity and respect. We work alongside families to ensure a sustainable care package is created for their loved one. To support this we have created a niche team of carers and companions who are not only fully trained but full of personality.

People are at the core of what we do. Recruiting in the sector is difficult, and we won’t compromise on our standards. Once we recruit team members, we offer training above and beyond the minimum standards for care. We treat our team members with the respect they deserve and in turn they are loyal to us and our clients
— Diane Francey, Co-Founder & Operations Manager at Home Help Me Care

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Rickie Tank, Registered Manager

Rickie was born in Yorkshire and moved to Edinburgh 17 years ago. She lives at home with her husband, two children and pet dog Charlie. Rickie started her early career in 1990 working with the older people, and later went on to complete her B.A. Honours Degree in Politics and Masters in Business Management.  Over the past 20 years Rickie has worked within Financial Services delivering Business Change projects.  

For any business to be a success it needs to have a solid foundation, with clear policies and procedures for both clients and employees. As Registered Manager, Rickie is accountable to the Care Inspectorate for Home Help Me Care standards of care and service.    

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Diane Francey, Operations Manager 

Diane was born in Glasgow and moved to Edinburgh 13 years ago. She lives at home with her husband, three children and pet dog Harvey. Diane started her early career working in the family Shop Fitting business. 

Diane is a real people person, a calm and practical thinker who leads by example .  Diane undertakes client assessments; acting a single point for contact for clients and their families.  A people centred person who not only looks after our clients, but team too. 

Diane also undertakes regular client work to ensure we remain in touch with clients needs and that our team is well supported to deliver our commitments to clients.